Terms and Conditions
- Please read through the below and contact us for other queries.
-
1. Bookings are only confirmed upon payment of at least 50% deposit in advance.
2. Bookings can be paid for through our Barclays Bank Account – details upon request
3. Cancellation Fees:-
>>>>> Up to 30 days prior to Check In - No Charge
>>>>> Up to 48 Hrs. prior to Check In - 50% payable
A Few Simple Rules:
- Mose St Apartments is a Fully Self Catering Establishment.
- Check In Time is 13:00hrs. (1pm) onwards.
- Check Out Time is 11:00hrs. (11am). Late Check Out can be arranged with our Reception Staff in advance @:
- K30 per hour from 11:00hrs to 13:00hrs (11am to 1pm)
- K60 per hour from 13:00hrs to 15:00hrs (1pm to 3pm).
- After 15:00hrs (3pm) guests will be charged for an extra night.
- Late Check Out that is not arranged in advance will be charged at double the above mentioned rate.
- Housekeeping Staff are available to service rooms once a day between 08:00hrs and 13:00hrs (8am and 1pm). Please make your room available for cleaning between these times as NO cleaning will be done outside of these times.
- A Full maid service can be arranged in advance for an additional fee.
- Laundry can be done at a fee.
- Laundry Slips with costs are available at Reception.
- No Overnight Parties are allowed.
- Please keep music and other noise down to a reasonable and responsible level and consider other guests at all times.
- Ensure that all personal items are removed from rooms when checking out. Items left behind will be destroyed after 7 days following check out unless collection arrangements are made with reception staff.
- All breakages during your stay will be charged for.
- NO SMOKING is allowed inside any of our accommodation facilities.